1. Purpose and Scope
These Iowa Specific Terms (“Jurisdiction Terms”) to the Terms of Use (https://espnbet.com/legal/terms) (“Terms of Use”) describes the Iowa specific terms applicable to Penn Sports Interactive, LLC’s (“PSI”) provision of its Services, ESPN BET, to you within the State of Iowa. The use of the Services in Iowa is subject to all applicable federal laws and regulations of the United States of America, the applicable laws and regulations of the State of Iowa, the Governing Documents, and these Jurisdiction Terms. The State Gaming Authorities authorizing the Services in the State of Iowa are the Iowa Racing & Gaming Commission (“IRGC”). All capitalized terms used herein but not defined shall have the meaning ascribed to them in the Terms of Use.
2. Responsible Gaming & Excluded Persons
If you or someone you know has a gambling problem, call 1-800-BETS-OFF, text (855) 895-8398, or visit https://yourlifeiowa.org/gambling.
Individuals may choose to set responsible gaming limits, suspend their Account for no less than seventy-two (72) hours and no more than one (1) year, or exclude themselves from establishing or maintaining an Account on the Services. To request enrollment in the Commission’s Voluntary Self-Exclusion Program, an individual must submit a completed enrollment form required by the Commission. A person who has enrolled in self-exclusion or has otherwise been excluded from Interactive Gaming activities and individuals who are under the age of 21 shall not participate in Interactive Gaming or Interactive Gaming activities and will have their winnings forfeited and Accounts suspended upon violation.
Additional information on the Commission’s Voluntary Self-Exclusion Program is available on the website for the Commission at https://irgc.iowa.gov/self-exclusion-program and https://irgc.iowa.gov/self-exclusion-program-faq. You can also visit the website for the National Council on Problem Gambling, Gamblers Anonymous, Your Life Iowa for additional resources.
Visit our Responsible Gaming & Player Protection Page at: https://espnbet.com/responsible-gaming
If you enroll in self-exclusion, your Account will be deactivated unless you contact us by telephone to request the reactivation of your Account after you are removed from the interactive gaming self-exclusion list. No other method of contact will re-activate your Account and we reserve the right to deny a reactivation request for any reason. Once we receive your initial reactivation request, there will be a 24-hour waiting period during which our compliance and operations team will confirm you are no longer excluded from gambling. After this 24-hours has passed, you will be contacted with the results of the review and will be informed as to whether your account will be reactivated or not.
Enrolling in interactive gaming self-exclusion may also result in your exclusion from interactive gaming, any casino or racetrack facility now or in the future operated by, and/or any other products or services now or in the future offered by us (including affiliates), regardless of location. For a list of physical facilities now operated by our affiliates, please visit PENN Entertainment, Inc.’s website.
As stated in Section 6(d) of the Terms of Use, Excluded Persons are not permitted to establish an Account or use the Service. In Iowa, Excluded Persons are those defined under Iowa Code Section 99F.7A(4).
3. Underage Gambling & Prohibited Participants
In Iowa, in addition to those listed in Section 6(f) of the Terms of Use, Prohibited Participant also includes:
- Any person under the age of twenty-one (21) or placing a wager as an agent or proxy;
- Any person whose participation may undermine the integrity of the wagering, the sports event, or other event;
- Any person on a self-exclusion list or other exclusion list where individuals named therein are prohibited from playing in-person or interactive casino or pari-mutuel wagering or sports wagering, including a prohibited person as defined by regulation;
- Any gaming employee, key employee or principal or similar individual required to obtain a sports wagering employee license from the Commission;
- Any employee, director, or officer of PSI or its affiliates prohibited under Company policy from engaging in any form of Interactive Gaming within ESPN BET;
- Any public official or public employee prohibited by law or regulation from Interactive Gaming in the Applicable U.S. States; and
- Any person who by virtue of the person’s affiliation or employment with PSI or another company operating in the sports gaming industry has access to such company’s pre-release, non-public, or confidential data or other information that is not available to all other Users that may provide you an advantage in any sports wagering.
In Iowa, a person who is under twenty-one (21) years of age is prohibited from participating in Internet or mobile gambling. PSI takes its age-verification responsibility very seriously. PSI carries out age-verification checks on all customers at the time of Account creation. PSI will ask for information to verify your age and identity (including requesting a copy of a government issued identification) and can restrict or suspend your Account until your age and identity are confirmed. By signing up for an Account, you consent to PSI’s confirmation of your age and identity. Please note that anyone under the permitted age for participating in Internet or mobile gambling found to be using the Services may be reported to law enforcement and be subject to other legal penalties.
By offering to place a wager with PSI, and as a condition of PSI accepting your wager, you represent and warrant, that you are not a Prohibited Participant
4. Geographic Scope of Agreement: No Use Outside the Iowa
In Iowa, it is a federal offence for persons physically located outside the State of Iowa to engage in Internet wagering through an Iowa casino, except as explicitly authorized by the IRGC.
5. Disputes
If you have any comments, questions or complaints regarding the Governing Documents or the Services, or wish to report any violation of the Governing Documents, you may contact Customer Service at:
- Email: support@espnbet.com
- Mailing address: 825 Berkshire Boulevard, Suite 200, Wyomissing, PA 19610, ATTN: Penn Sports Interactive, LLC
- Chat: Via the chat icon on both mobile and web.
- Phone via chat: Players may request an outbound phone call via email.
If you feel you have exhausted all reasonable means to resolve your complaint, you may contact the IRGC via this link: https://irgc.iowa.gov/contact-form. The IRGC may also be contacted directly at:
Iowa Racing and Gaming Commission
1300 Des Moines St., Suite 100
Des Moines, IA, 50309
Phone: 515-281-7352
Email: irgc@iowa.gov
6. Dormant Accounts
Your Account becomes inactive if your Account remains dormant without the Account Holder logging in for three (3) full calendar years (an “Inactive Account”). We reserve the right to close or suspend Inactive Accounts. Any cash funds remaining on deposit and any pending wagers shall be treated as provided by applicable regulations, which may include reporting the cash funds as abandoned and remitting the funds to the Iowa State Treasurer or such other agency as may be applicable. We will attempt to contact you with the contact information in your Account by mail or email to inform you that your Inactive Account is subject to termination.
7. Iowa Prohibited Wagers
Wagers on the following events are prohibited in Iowa (each an “Iowa Prohibited Event”):
- Individual athlete and/or proposition wagers and bets not approved pursuant to IAC 491.13.3.
- Player proposition wagers on any individual athlete participating in a single game or match of a collegiate sporting event in which a collegiate team from Iowa is a participant.
- Performance of athletes in an individual international sporting event governed by the international Olympic committee in which any participant in the international sporting event is under eighteen years of age.
- Negative outcome propositions, NFL player draft proposition wagers
- Trophy award outcome wagers
- Wagers on subordinate developmental leagues
- Collegiate events that are not NCAA Division I (FBS and FCS) or Division II.
Iowa Prohibited Events will not include events that are otherwise approved by the IRGC.
8. Iowa Approved Account Funding Methods
All deposits must be paid in U.S. dollars with funds derived from lawful sources and for which you have the authority to transfer through such methods of deposit as may be authorized by us from time-to-time in our sole discretion, which may include the following:
- Debit cards;
- Prepaid account;
- Wire transfer;
- Digital Payment Vehicles;
- ACH/Online Banking; and
- Such other options that may become available in the future at our sole discretion.
Under Iowa regulations, credit cards are not accepted as a form of deposit for wagering in Iowa. As such, your Eligible Balance (as defined in Section 9(f) of the Terms of Use) for wagering in Iowa will not include funds that are associated with credit card deposits, and credit cards may not be used as a method of depositing funds into your account in Iowa. For certainty, such portions of funds remain in your Account, but will not be made available as your Eligible Balance for wagering in Iowa.
In-Person Deposits:
- In Iowa, in-person deposits are available at:
- Ameristar Casino Hotel Council Bluffs located at 2200 River Rd, Council Bluffs, IA 51501
- Iowa Approved Account Withdrawal Methods
All withdrawals of cash balances in your Account are paid out in U.S. dollars through such methods of withdrawal as may be authorized by us from time-to-time in our sole discretion, which may include the following:
- Debit cards;
- Prepaid account;
- Wire transfer;
- Digital Payment Vehicles;
- ACH/Online Banking.
- Such other options that may become available in the future at our sole discretion.
In-Person Withdrawals:
- In Iowa, in-person withdrawals are available at:
- Ameristar Casino Hotel Council Bluffs located at 2200 River Rd, Council Bluffs, IA 51501
- Tax Reporting & Withholding
Your use of the Services is subject to compliance with applicable U.S. tax reporting and withholding laws as in effect from time-to-time. You acknowledge and agree that PSI must and is hereby authorized to report and/or withhold your winnings in accordance with U.S. tax reporting and withholding laws as in effect from time-to-time. All winnings subject to reporting and/or withholding may be reported and/or withheld by PSI and a copy of the W-2G Form (or such other form provided by the U.S. Internal Revenue Service for this purpose) summarizing the information may be issued by PSI for tax purposes no later than when required by applicable law. In the event of any technical, system or human error resulting in insufficient withholdings from any winnings, we may deduct the relevant outstanding amount from funds in your Account or recover the relevant outstanding amount from you through any other lawful means. You hereby irrevocably authorize us to file all required reports regarding your wagering activities with the U.S. Internal Revenue Service and any other applicable taxing authority. In addition to any withholding by us, you may be subject to additional income withholding requirements based on the applicable law in your state of residency. You are solely responsible for any taxes incurred in connection with winnings on the Services.
You agree to indemnify and hold harmless PSI for any claims, demands, liens, or judgments based on your non-payment or underpayment of such taxes. You hereby grant to PSI a priority lien and security interest in all of your right, title and interest in and to the proceeds of any wager to the extent required to satisfy any taxing authority’s claims or liens.